Privacy Policy

Alchemy of You
Last updated: February 2026

Alchemy of You (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services.

Alchemy of You is a sole trader business operated by:

Rebecca Galvin
Email: Alchemyofyou369@gmail.com

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. What Information We Collect

We may collect and process the following data:

Information you provide directly:

Name
Email address
Phone number (if provided)
Booking information
Payment information (processed securely via third-party providers)
Information voluntarily shared during sessions

Automatically collected data:

IP address
Browser type and device information
Pages visited and usage data
Cookies and tracking technologies

2. How We Use Your Information

We use your data to:

Provide and manage bookings and services
Respond to enquiries
Send confirmation emails and appointment reminders
Send marketing emails (if you have opted in)
Improve website performance and user experience
Comply with legal obligations

We only send marketing communications where you have given clear consent (for example, by subscribing to the mailing list). You may unsubscribe at any time.

3. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Contractual necessity – to provide booked services
Consent – for marketing communications
Legitimate interests – to improve our website and services
Legal obligation – where required by law

4. Payments

Payments for services are processed securely through third-party payment providers integrated via Wix. These may include:

Wix Payments
Stripe
PayPal
Google Pay

Payment information is encrypted and processed securely in accordance with PCI-DSS security standards.

Alchemy of You does not store or have access to full payment card details.

These third-party providers process your data in accordance with their own privacy and security policies. We recommend reviewing their privacy policies for further information.

5. Website Hosting & Third Parties

This website is hosted on Wix.com Ltd.

Wix may store data through its data storage, databases, and applications on secure servers protected by firewalls.

We may also use:

Wix booking systems
Wix email marketing tools
Wix Analytics or Google Analytics (if enabled)

These providers process data in accordance with their own privacy policies.

6. Cookies

Our website uses cookies to:

Improve website functionality
Analyse traffic and performance
Remember user preferences

You can manage or disable cookies through your browser settings.

Where required, a cookie banner will request your consent.

7. Data Retention

We retain personal data only for as long as necessary to:

Provide services
Comply with legal, tax, and accounting obligations
Resolve disputes

You may request deletion of your personal data at any time, subject to legal requirements.

8. Your Rights Under UK GDPR

You have the right to:

Request access to your personal data
Request correction of inaccurate data
Request erasure of your data
Restrict or object to processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

If you wish to exercise your rights, please contact us via email.

You also have the right to complain to:

Information Commissioner’s Office (ICO)
https://ico.org.uk

9. Data Security

We take appropriate technical and organisational measures to protect your personal data.

However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

The most current version will always be available on this website.